RSVP Policy

We apply the following RSVP Policy to offline events hosted and or organised by the Five Es. The terms "the Five Es" or "we" or "us" or "our" refer the owners of the private limited company, the Five Everydayisms Ltd. The term "you" refers to visitors and users of this website, members, and guests. Please see below.

Substitution - Due to the level of planning and scale of our programme, the Five Es operates a strict no-refund policy. In the event that you are no longer able to attend an offline event and wish to gift your place or ticket to another member, this must be arranged via email a minimum of 5 days before the event. Please email the Events Manager.

Postponement and cancellation - in the unlikely occasion that we postpone an offline event, the Five Es reserves the right to transfer tickets and bookings to a new event date. Members and ticket holders must communicate their inability to attend the new date within 5 business days of being notified, and in this circumstance only will you be entitled to receive a full refund. For any cancellations made by ticket holders for any other reason, and in the event of non-arrival or lateness, we operate a strict no-refund policy. 

Error - in the unlikely event that the Five Es is responsible for a clerical or technical error resulting in incorrect charges for your ticket(s), a refund of the excess amount will be issued within 5 business days. 

Force majeure - the Five Es is not liable to refund tickets or any other fee should an event be cancelled due to war, fire, industrial action, natural disaster, accident, civil disturbance or any other cause whatsoever beyond our control.

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